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CUP Stopped Working

PostPosted: 17 August 2017, 02:00
by wmconlon
When I launch COFE/COFE64 3.2.0.14 I now get a dialog box that CUP has stopped working.

Should I unistall and re-install to get the updater working, or is there some other issue?

Re: CUP Stopped Working

PostPosted: 17 August 2017, 10:11
by jasper
I cannot reproduce this issue on my end.

Which operating system are you at?

Can you manually run CUP without problems? If not, can you try removing %temp%\_COCO_UPDATE_FILES_ and try again?

If the problem appears just from within COFE, you can turn off the update check: Edit/Preferences/General.

Re: CUP Stopped Working

PostPosted: 17 August 2017, 19:47
by wmconlon
I get this by running CUP Standalone under Windows 7 64-bit

Getting distribution list for ExcelUnitOperation from http://www.amsterchem.com
Getting distribution list for COCO from http://www.cocosimulator.org
Getting distribution list for COCO64 from http://www.cocosimulator.org
Getting distribution list for ChemSepLITE from http://www.chemsep.com
Untrusted distribution list from "www.chemsep.com": not properly signed
Unable to update ChemSepLITE
Downloading installer information for feature ChemSepLITE
Parse error in installer information file
Unable to update ChemSepLITE
Please try again later...

Re: CUP Stopped Working

PostPosted: 18 August 2017, 06:42
by jasper
Confirmed. Upon checking, I see indeed that ChemSep's update info is not currently signed. I have asked the ChemSep authors to fix it (which may take a bit due to holidays I am afraid).

In the mean time, either just ignore the errror, tick off the COFE auto update, or manually edit your cup.dat file to remove the ChemSep feature (pending a manual update of ChemSep).

Sorry for the inconvenience.

Re: CUP Stopped Working

PostPosted: 23 August 2017, 18:22
by wmconlon
Thanks! That was simple.

Re: CUP Stopped Working

PostPosted: 04 September 2017, 09:50
by jasper
Pending the repair on ChemSep's side, I fixed CUP to circumvent the issue. You should be able to safely enable the automatic update check again.